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18+, New Customers Only. T&C Apply
1263 Reviews
10/10

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  • Sleek and fast mobile site and app
  • Some of the best odds on the market
  • Big betting limits for highrollers

Our Score: 10/10

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18+, Welcome Bonus: New Players only, 1st Deposit, Min Deposit: £10, max £15 free bet valid for 14 days, bets must be placed at odds of 1/1 or greater and be settled within 14 days of placement. System bets no eligible.

18+, Welcome Bonus: New Players only, 1st Deposit, Min Deposit: £10, max £15 free bet valid for 14 days, bets must be placed at odds of 1/1 or greater and be settled within 14 days of placement. System bets no eligible.

3 Reasons to Play

  • Great for both casino and sports betting
  • Odds quickly updated in real-time
  • 30+ sports markets available for playing
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Payment Methods:
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Available Apps & Devices:
Welcome Bonus:
Bet £10, Get £15 Free Bet
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18+, Welcome Bonus: New Players only, 1st Deposit, Min Deposit: £10, max £15 free bet valid for 14 days, bets must be placed at odds of 1/1 or greater and be settled within 14 days of placement. System bets no eligible.

Brand Name
Mr Play Sport
Phone Number
0203 318 9367 (open 8am to 12am GMT)
Year Established
2019
Registered Address
135 High Street Sliema Malta SLM 1548
Registered Company Name
AG Communications Limited
Regulation/Licence(s)
British Gambling Commission / 39483 - Regulated & Licensed by the Malta Gaming Authority
Live Chat Link
Available on top right of all pages as a customer service logo. The team are available 7 days a week between the hours of 08:00 CET to 00:00 CET (7am to 11pm UK time)
Reviewed by: Bailey Chapman

Mr Play Sportsbook Review

Mr Play is a fresh and exciting new sportsbook which is quickly making a name for itself in the industry. Although it was recently established in late 2019, don’t let its young age fool you! As part of Aspire Global International Ltd, those behind its emergence have a wealth of experience and have used it all to deliver an excellent online offering.

With a modern and slick interface, players have access to a huge range of sporting markets with all the functionality you would expect from a cutting-edge platform. There are many new and existing player bonuses to take advantage of and you can enjoy your favourite slot and table games by visiting the casino lobby.

All these games are available 24/7 across desktop, mobile and tablet with an excellent customer service team on hand when required. Mr Play’s internal mantra is to focus on ‘CARE’ which extends to ‘Customers Are Really Everything’, so you can rest assured that you will be looked after.

With all the ingredients to deliver a market-leading operation, we are expecting big things from this newcomer as it challenges the big boys moving forward.

Getting Started With Mr Play

To kickstart your journey with Mr Play, you can take advantage of their new customer offer which is currently ‘Bet £10 Get £10’. This can be seen on their homepage in the top carousel or at their dedicated offer page at https://uk.mrplay.com/promotions/sport-welcome-offer/.

Mr Play - Homepage
Mr Play – Homepage

Simply click on the promotion of your choice to learn more as this will take you through to an information page outlining all the details of the offer. Alternatively if you are ready to jump straight in, click on the blue ‘Open Account’ button at the top right hand side of the screen.

Mr Play - New Customer Offer
Mr Play – New Customer Offer

Complete the quick 2-step process where new customers are required to provide some personal information and set up their new account with a username and password. This is a straightforward process and takes no more than a couple of minutes.

Mr Play - Registration Step 1
Mr Play – Registration Step 1
Mr Play - Registration Step 2
Mr Play – Registration Step 2

Once the registration process is complete, a splash page appears confirming your registration and you can then continue to claim your new customer offer and make your first deposit.

 

Mr Play - Registration Confirmation
Mr Play – Registration Confirmation

At this point, players have the option to set deposit limits before proceeding. This is in place to safeguard problem gamblers as well as ensure everyday punters are able to keep tabs on how much they’re spending. Simply select the amount you wish to restrict your play based on a daily, weekly or monthly amount. If you do not wish to set a limit, you can move on and click through on the blue ‘Deposit Now’ button.

Mr Play Deposit Options & Terms

Mr Play offers players multiple depositing options in numerous currencies which is a real plus. The standard payment methods of debit card, bank transfer, Skrill and PayPal are all available as well as the following :

There is a minimum deposit amount of £10 for all payment methods as well as a maximum limit for any one off deposit of £5,000. Barring Interac, all other deposit methods will transfer funds into your account immediately after confirmation.

We proceeded to deposit the £10 stake required to activate the offer via our debit card and received our confirmation.

Mr Play - Deposit Confirmation
Mr Play – Deposit Confirmation

Please be aware that Mr Play currently applies a 2.5% charge processing fee on all deposits.

Mr Play Withdrawal Options & Terms

For withdrawals, many of the popular payment methods used to deposit funds are allowed to request withdrawals to the same account. Please review the table in the section above entitled ‘Mr Play Deposit Options & Terms’ where the timeframe for withdrawals across each payment type have been outlined. Most of the common payment methods take on average 6-8 working days for withdrawals to be fully processed with the likes of Skrill, Neteller and PayPal taking only 3.

One key condition is that there is a maximum withdrawal limit of £7,000 a month which resets the following month. Therefore if you have funds that exceed this amount, you may not be able to process a withdrawal for the whole amount in one go.

Please also be aware that when looking to make a withdrawal, any bonuses credited to your account must have satisfied all wagering requirements and qualification criteria before they can be released as cash. There may be times you feel the balance you can withdraw and that which is showing on your account are different and in many cases will be down to this reason.

Mr Play Sportsbook Bonus Offer

Mr Play - New Customer Offer
Mr Play – New Customer Offer

All eligible players who have signed up to Mr Play can take advantage of their new customer bonus when depositing for the first time. The headline offer we are reviewing is currently ‘Bet £10 – Get £10’. In order to claim, you must go through the following steps :

  1. Deposit a minimum of £10 to fund your account.
  2. Bet £10 at minimum odds of 2 (1/1). This bet must be settled within 14 days of bet placement to qualify for the Free Bet Token.
  3. Once your bet has been placed and settled, your free £10 bonus will be made available.

Bonus Terms & Conditions

As well as the main qualifying criteria listed above, there are some additional terms to be aware of in order to be eligible to claim the new customer offer. We have summarised these below.

  • You must use the free bet offer within 14 days of it being credited to your account
  • Customers who deposit using PayPal, Neteller, Paysafe, Skrill or Skrill 1-Tap will not be eligible for any free bet offer.
  • Void/cancelled or cashed out bets do not count towards wagering to activate the free bet.
  • The Free Bet token can only be used on a selection(s) with total odds of 4/5 or higher.

All the terms and conditions for this offer can be found at https://uk.mrplay.com/promotions/sport-welcome-offer/.

Mr Play Sportsbook

Our first impression of Mr Play’s sportsbook was that it was extremely well-presented and laid out well. The blue colour scheme really pops and gives the pages a nice cool vibe whilst the mixing of black, grey and white further adds to the slick feel onsite. All their core offers are graphically promoted at the top of the page with a list of all sports in the left hand navigation and top carousel.

The depth of sporting markets was very good with 30 at the time of this review. These ranged from Football, Cricket, Tennis, Golf and Horse Racing through to international sports such as American Football, Aussie Rules, Baseball and Basketball. Non-sporting markets were also available with bets being offered on the next President of the United States as well as the winner of the next Strictly Come Dancing competition.

What caught our eye was the dedicated ESports section, which had a huge range of markets from all over the world. Odds were being offered on competitions taking place in China, South Korea, Finland, France and more across games such as Counter Strike, Arena of Valor, Rainbow Six and many others. This is a burgeoning market and Mr Play is extremely well-placed to take advantage of this sector as it continues to grow.

Betting & In-Play Markets

After exploring the site, we wanted to delve into the markets and assess how easy it was to find and place a wager. We worked our way to the football homepage where all the upcoming fixtures were laid out along with shortcuts to get you to other competitions of interest. We settled on the latest round of Premier League games and were glad to see that all of them offered around 130+ markets to choose from. We know the number of game markets increase the closer it gets to matchday, as additional markets are introduced. This was extensive with a high probability to cover off any bets new and existing customers may be looking for.

Mr Play - Football Homepage
Mr Play – Football Homepage

We wanted to peruse the Crystal Palace v Everton game and before clicking on this we could see that a stats widget was available on the main Football homepage. This was quite extensive and featured a win probability percentage, the form of both teams and their previous head to heads. The data got more comprehensive as you could further delve into the match stats from their previous games to see who scored the goals, goal attempts, corners, cards and many more. This is a real value-add offered by Mr Play as even some of the leading operators don’t have these as standard, and if they do, then they are not nearly as in-depth.

Mr Play - Stats Insight Tool
Mr Play – Stats Insight Tool

Once we went through to the fixture of our choice, there is a scroll at the top of the market selections which acts as a shortcut to specific categories. These offered all the core markets including goalscorers, corners, cards, overall result and handicaps.

We made our selection which immediately populated the bet slip, allowing us to view the stake and possible returns.

Mr Play - Placing A Bet
Mr Play – Placing A Bet

The processing of the bet was extremely quick and updated almost instantly. We could also see the ‘My Bets’ tab within the bet slip update with the number of open bets which was now 1 after placing our selection.

Mr Play - Bet Confirmation
Mr Play – Bet Confirmation

When we went into the ‘My Bets’ section we were glad to see that Mr Play has integrated the cash out facility which offers players more flexibility over their wagers. You can look to lock in a profit before the event has finished or minimise any losses which greatly enhances the online experience. There was also the ability to partially cash out a bet which opens up a slider so players can choose how much they wish to lock in and how much they want to keep as a live bet.

Mr Play - Cashout & Partial Cash Out Options
Mr Play – Cashout & Partial Cash Out Options

Finally we wanted to see how easy it was to build an accumulator and get updated odds on multiple selections. We chose three further results and saw that the bet slip automatically started building the ACCA and gave updated odds after each selection was added. This allowed us to play around with the stakes and potential returns before settling on the final bet.

Mr Play - Building An Accumulator
Mr Play – Building An Accumulator

The entire process of picking and finalising selections was very intuitive and we were extremely happy with the process onsite. This should improve further as the team builds out the functionality further which is exciting for all current and future players.

Live Streaming

Currently Mr Play does not have a live streaming facility and this is something of a drawback for an operator looking to make waves in a crowded market. This feature is the perfect way for players to complement their in-play betting and make selections both before and during the game. There are graphical illustrations as events are taking place which give a detailed view on how the action is unfolding. Unfortunately this doesn’t quite capture the whole live experience and is something Mr Play could look to implement in the future.

Loyalty & VIP Programs

Mr Play do have a loyalty program but unfortunately this is only available on their casino product. We checked in with customer services to confirm this and although it is disappointing, we hope that once the brand becomes more established, it will be rolled out for sportsbook customers as well.

They did mention that their account teams keep an eye on those wagering on sports and that bonuses can be made available on an account by account basis. However we are discounting this as a dedicated program as it has no defined structure and hopefully the casino program extends out to sportsbook players in the future.

On the plus side, there are various ongoing promotions for customers to enjoy and you should keep up to date at their dedicated promo page at https://uk.mrplay.com/promotions/.

Safety & Security

Mr Play takes the security of all its members very seriously and uses state-of-the-art technology to ensure customer details are secure.

They currently deploy the latest 128-bit Secure Socket Layer (SSL) encryption technology to ensure that sensitive data is completely private. All data is protected by the latest firewall. All your personal information is kept confidential and secure and is not shared with other organizations for commercial purposes.

As a regulated operator, they are subjected to the highest standards and need to prove their security systems measure up when getting licensed.

Based on the above, we certainly don’t have any grave concerns about privacy and data security when using Mr Play online.

Customer Service

Mr Play has a dedicated customer service team who are available through a variety of channels. Please find their various contact details and opening times below :

Phone Number : 0203 318 9367 (open 8am to 12am GMT)

Email Address : [email protected]

[email protected]

There’s also a contact form at https://uk.mrplay.com/contact-us/

Live Chat Link : Available on top right of all pages as a customer service logo. The team are available 7 days a week between the hours of 08:00 CET to 00:00 CET (7am to 11pm UK time)

Registered Address :   

  • 135 High Street
  • Sliema
  • Malta
  • SLM 1548

Mr Play Sport Verdict

Verdict

On the whole, we are rating our Mr Play experience as ‘Good’. Registering and making our first deposit was straightforward and the new customer offer was easy to understand and retrieve. The site was very well-presented with everything laid out in a structure which made it easy to find and bet on our markets of choice.

We were happy to see that there were plenty of features packed into the platform which enhanced our betting experience. Building accumulators was a highly intuitive process and players have greater flexibility over their wagers through the cash out function. Many leading operators do not offer these as standard so this was a real plus and puts Mr Play ahead of the curve, despite being a new brand.

There were some areas we feel Mr Play could address in order to really be a fan favourite moving forward. The first would be to make live streaming available so players can enjoy the action while they monitor their pre-match and in-play wagers. We would also like to see the 2.5% processing fee waived for those looking to make a deposit in addition to the introduction of a loyalty program. Sports players can benefit from the current promotions available, but this doesn’t add real value for those that repeatedly come back and play onsite. For this, a more structured program should be developed.

In conclusion, we were really impressed with Mr Play’s online sportsbook given it has recently come to the market. We feel it has all the ingredients to push on and compete against the bigger players and become a leading brand in the future.

Your questions answered

Is Mr Play A Safe Website?
Mr Play takes the security of all its members very seriously and uses state-of-the-art technology to ensure customer details are secure. They currently deploy the latest 128-bit Secure Socket Layer (SSL) encryption technology to ensure that sensitive data is completely private. All data is protected by the latest firewall. All your personal information is kept confidential and secure and is not shared with other organizations for commercial purposes. Based on the above, we certainly don’t have any grave concerns about privacy and data security when using Mr Play online.
Is Mr Play A Scam – Should I Be Worried?
Mr Play is a licensed operator and regulated by The UK Gambling Commission as well as the Malta Gaming Authority. This ensures that they are subjected to the highest standards and need to report consistently to all the regulatory bodies. They are also part of Aspire Global International Ltd who have been operational for over a decade and run other well known sites such as Karamba, BetRegal, Betiton and others.
What devices can I use to access Mr Play?
Mr Play is available and easily accessible on all devices including desktop, mobile and tablet and can be accessed 24 hours a day.
What Level Of Customer Support Does Mr Play Offer?
Mr Play has a dedicated customer service team who are available through a variety of channels. Please find their various contact details and opening times below : Phone Number : 0203 318 9367 (open 8am to 12am GMT) Email Address : [email protected] [email protected] There’s also a contact form at https://uk.mrplay.com/contact-us/ Live Chat Link : Available on top right of all pages as a customer service logo. The team are available 7 days a week between the hours of 08:00 CET to 00:00 CET (7am to 11pm UK time) Registered Address : 135 High Street Sliema Malta SLM 1548
How Long Do Withdrawals Take?
This will depend on your payment methods. Many e-wallets such as PayPal will process your requests within 3 days whereas other payment types such as credit/debit cards could take 6-8 working days to come through. For a detailed overview of payment types and withdrawal timeframes, please review our section ‘Mr Play Deposit Options & Terms’.
How Can You Get A Free Bet Or Bonus At Mr Play?
All offers have a clear process for the stakes that can be used and the qualifying criteria in order to make a successful claim. Mr Play currently have a headline offer for new customers allowing them to ‘Bet £10 - Get £10. The terms of this offer can be found at https://uk.mrplay.com/promotions/sport-welcome-offer/. For all other promotions please review their promotions page at https://uk.mrplay.com/promotions/.
What currencies are available to play in?
Mr Play accepts deposits in the following currencies at the time of setting up you account : ● Canadian Dollars (CAD) ● Euros (EUR) ● UK Pounds Sterling (GBP) ● US Dollars (USD)
Is the website available in different languages?
The website shows up to 6 languages available including English, French, Finnish, Norweigan, German and Spanish. Currently some of these seem to be in development and will hopefully be fully rolled out in the near future.