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18+, New Customers Only. T&C Apply
4001 Reviews
10/10

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  • Live chat available
  • Excellent Odds
  • Offers e-wallet payments

Our Score: 10/10

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18+, Welcome Bonus: New Players only, 1st deposit, Min Deposit: £10, max £15 free bet valid for 14 days, bets must be placed at odds of 1/1 or greater and be settled within 14 days of placement. System bets not eligible. Only depositing using specific payment methods. Click to see full T&Cs.

18+, Welcome Bonus: New Players only, 1st deposit, Min Deposit: £10, max £15 free bet valid for 14 days, bets must be placed at odds of 1/1 or greater and be settled within 14 days of placement. System bets not eligible. Only depositing using specific payment methods. Click to see full T&Cs.

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Bet £10, Get £15
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18+, Welcome Bonus: New Players only, 1st deposit, Min Deposit: £10, max £15 free bet valid for 14 days, bets must be placed at odds of 1/1 or greater and be settled within 14 days of placement. System bets not eligible. Only depositing using specific payment methods. Click to see full T&Cs.

Brand Name
Hopa
Phone Number
0203 318 9367
Year Established
2018
Registered Address
135 High Street, Sliema, Malta, SLM 1548
Registered Company Name
AG Communications Limited
Regulation/Licence(s)
UKGC / 39483
Live Chat Link
Available once registered & operational between 07.00 and 23.00
Reviewed by: Bailey Chapman

Hopa Review

Hopa are a relative newcomer to the world of sports betting but have already impressed with their online platform. Packed with key features and a huge range of markets, bettors have everything they need to fulfil their betting needs.

Why is Hopa so impressive? Despite being a fledgling brand, it is operated by Aspire Global International LTD who have been running operations for over a decade. Put this together and you have a fresh and vibrant platform overseen by some of the most experienced heads in the industry. This ensures your needs are always at the forefront of their service, leading to an excellent online experience.

In addition to placing wagers on your favourite sports, players can enjoy a huge range of slots and live table games at their casino lobby. Live dealers are ready to welcome you to their roulette, blackjack and baccarat tables to feel the thrill of a real casino.

All these games are available 24/7 across desktop, mobile and tablet devices with an excellent customer service team on hand when required. Hopa’s internal mantra is to focus on ‘CARE’ which extends to ‘Customers Are Really Everything’, so you can rest assured that you will be looked after.

Getting started with Hopa

To kickstart your journey with Hopa, you can take advantage of their new customer offer which is currently ‘Bet £10 Get £10’. This can be seen on their homepage in the top carousel or on their dedicated offer page at https://www.hopa.com/promotions/.

Hopa Sportsbook Homepage

Simply click on the promotion of your choice to learn more as this will take you through to an information page outlining all the details of the offer. Alternatively, if you are ready to jump straight in, click on the blue ‘Join’ button at the top right hand side of the screen.

Hopa New Customer Offer

Complete the quick 2-step process where new customers are required to provide some personal information and set up their new account with a username and password. This is a straightforward process and takes no more than a couple of minutes.

Hopa Registration Step 1

Hopa Registration Step 2

Once the registration process is complete, a splash page appears confirming your registration and you can then continue to claim your new customer offer and make your first deposit.

Hopa Registration Confirmation

At this point, players have the option to set deposit limits before proceeding. This is in place to safeguard problem gamblers as well as ensure everyday punters are able to keep tabs on how much they’re spending. Simply select the amount you wish to restrict your play based on a daily, weekly or monthly amount. If you do not wish to set a limit, you can move on and click through on the green ‘Deposit Now’ button.

Hopa Deposit Options & Terms

Hopa offers players multiple depositing options in numerous currencies which is a real plus. The standard payment methods of debit card, bank transfer, Skrill, and PayPal are all available as well as the following:

There is a minimum deposit amount of £10 for all payment methods as well as a maximum limit for any one-off deposit of £5,000. Barring Interac, all other deposit methods will transfer funds into your account immediately after confirmation.

We proceeded to deposit the £10 stake required to activate the offer via our debit card and received our confirmation.

Hopa Deposit Confirmation

Please be aware that Hopa currently applies a 2.5% charge processing fee on all deposits.

Hopa Withdrawal Options & Terms

For withdrawals, many of the popular payment methods used to deposit funds are allowed to request withdrawals to the same account. Please review the table in the section above entitled ‘Hopa Deposit Options & Terms’ where the timeframe for withdrawals across each payment type has been outlined. Most of the common payment methods take on average 6-8 working days for withdrawals to be fully processed with the likes of Skrill, Neteller, and PayPal taking only 3 working days.

One key condition is that there is a maximum withdrawal limit of £7,000 a month which resets the following month. Therefore, if you have funds that exceed this amount, you may not be able to process a withdrawal for the whole amount in one go.

Please also be aware that when looking to make a withdrawal, any bonuses credited to your account must have satisfied all wagering requirements and qualification criteria before they can be released as cash. There may be times where the balance you can withdraw and that which is showing on your account are different and in many cases will be down to this reason.

Hopa Sportsbook Bonus Offer

Hopa New Customer Offer

All eligible players who have signed up to Hopa can take advantage of their new customer bonus when depositing for the first time. The headline offer we are reviewing is currently ‘Bet £10 – Get £10’. In order to claim, you must go through the following steps :

  1. Deposit a minimum of £10 to fund your account.
  2. Bet £10 at minimum odds of 2 (1/1). This bet must be settled within 14 days of bet placement to qualify for the Free Bet Token.
  3. Once your bet has been placed and settled, your free £10 bonus will be made available.

Bonus Terms & Conditions

As well as the main qualifying criteria listed above, there are some additional terms to be aware of to be eligible to claim the new customer offer:

  • You must use the free bet offer within 14 days of it being credited to your account.
  • Customers who deposit using PayPal, Neteller, Paysafe, Skrill or Skrill 1-Tap will not be eligible for any free bet offer.
  • Void/cancelled or cashed out bets do not count towards wagering to activate the free bet.
  • The Free Bet token can only be used on a selection(s) with total odds of 4/5 or higher.

All the terms and conditions for this offer can be found at https://www.hopa.com/promotions/sport-welcome-offer/.

Hopa Sportsbook

Our first impression of Hopa was that it had a very slick design and was well-presented. The blue colour scheme gives the pages a nice cool vibe and the rotating carousels add a touch of vibrancy. All their core offers are graphically promoted at the top of the page with a list of sports in the left-hand navigation.

The depth of sporting markets was very good at 30 at the time of this review. These ranged from Football, Cricket, Tennis, Golf, and Horse Racing to international sports such as American Football, Aussie Rules, Baseball, and Basketball. Non-sporting markets were also available with bets being offered on the next President of the United States as well as the winner of the next Strictly Come Dancing competition.

Outside of the top sporting categories, we were surprised to see that one of the most extensive markets was for ESports. Hopa has this space well covered as there are odds on competitions happening all over the world including China, South Korea, Finland, and many others. Some of the featured games include Counter Strike, Arena of Valor, and League of Legends.

Betting & In-Play Markets

After exploring the site, we wanted to delve into the markets and assess how easy it was to find and place a wager. We worked our way to the football homepage where all the upcoming fixtures were laid out along with shortcuts to get you to other competitions of interest. We settled on the latest round of Premier League games and were glad to see that all of them offered around 170+ markets. We know the number of game markets increases the closer it gets to matchday as additional markets are introduced. This was extensive with a high probability to cover off any bets new and existing customers may be looking for.

Hopa Premier League Homepage

We proceeded to review the Crystal Palace v Everton game and before clicking on this we could see that a stats widget was available on the main Football homepage. This was quite extensive and featured a win probability percentage, the form of both teams, and their previous head to heads. The data got more comprehensive as you could further delve into the match stats from their previous games to see who scored the goals, goal attempts, corners, cards and many more. This is a real value-add offered by Hopa as even some of the leading operators don’t have these as standard, and if they do, then they are not nearly as in-depth.

Hopa Stats Insight Tool

Once we went through to the fixture of our choice, there is a scroll at the top of the market selections which acts as a shortcut to specific categories. These offered all the core markets including goalscorers, corners, cards, overall results, and handicaps.

We made our selection which immediately populated the bet slip, allowing us to view the stake and possible returns.

Hopa Placing A Bet

The processing of the bet was extremely quick and updated almost instantly. We could also see the ‘My Bets’ tab in the bet slip update with the number of open bets which was now 1 after placing our selection.

Hopa Bet Confirmation

When we went into the ‘My Bets’ section we were glad to see that Hopa has integrated the cash out facility which offers players more flexibility over their wagers. You can look to lock in a profit before the event has finished or minimise any losses which greatly enhances the online experience. There was also the option to partially cash out a bet which opens up a slider so players can choose how much they wish to lock in and how much they want to keep as a live bet.

Hopa Cashout & Partial Cash Out Options

Finally, we wanted to see how easy it was to build an accumulator and get updated odds on multiple selections. We chose three further results and saw that the betting slip automatically started building the ACCA and gave updated odds after each selection was added. This allowed us to play around with the stakes and potential returns before settling on the final bet.

Hopa Building An Accumulator

The entire process of picking and finalising selections was very intuitive and we were extremely happy with the process onsite. This should improve further as the team builds out the functionality further which is exciting for all current and future players.

Live Streaming

Currently, Hopa does not have a live streaming facility and this is something of a drawback for an operator looking to make waves in a crowded market. This feature is the perfect way for players to complement their in-play betting and make selections both before and during the game. There are graphical illustrations when events take place giving bettors a detailed view on how the action is unfolding. Unfortunately this doesn’t quite capture the whole live experience and is something Hopa could look to implement in the future.

Loyalty & VIP Programs

Hopa do have a loyalty program but unfortunately this is only available on their casino product. We checked in with customer services to confirm this and although it is disappointing, we hope that once the brand becomes more established, it will be rolled out for sportsbook customers as well.

They did mention that their account teams keep an eye on those wagering on sports and that bonuses can be made available on an account by account basis. However we are discounting this as a dedicated program as it has no defined structure and hopefully the casino program extends out to sportsbook players in the future.

On the plus side, there are various ongoing promotions for customers to enjoy and you should keep up to date at their dedicated promo page at https://www.hopa.com/promotions/.

Safety & Security

Hopa takes the security of all its members very seriously and uses state-of-the-art technology to ensure customer details are secure.

They currently deploy the latest 128-bit Secure Socket Layer (SSL) encryption technology to ensure that sensitive data is completely private. All data is protected by the latest firewall. All your personal information is kept confidential and secure and is not shared with other organizations for commercial purposes.

As a regulated operator, they are subjected to the highest standards and need to prove their security systems measure up when getting licensed.

Based on the above, we certainly don’t have any grave concerns about privacy and data security when using Hopa online.

Customer Service

Hopa has a dedicated customer service team who are available through a variety of channels. Please find their various contact details and opening times below:

Phone Number : 0203 318 9367 (open 8am to 12am GMT)

Email Address: [email protected]

Email Address: [email protected]

There’s also a contact form at https://www.hopa.com/contact-us/

Live Chat Link: Available on top right of all pages as a customer service logo. The team are available 7 days a week between the hours of 08:00 CET to 00:00 CET (7am to 11pm UK time)

Hopa Verdict

On the whole, we are rating our Hopa experience as ‘Good’. The site was well laid-out which made the process of finding and placing our bets easy and straightforward. There was a wide range of sports to choose from and the market depth for each selection was extensive. This makes it great for both novice and experienced punters as the most popular bets are displayed as standard, with those looking for more specific trades also catered for.

The new customer offer allows players to try the platform without having to deposit ridiculously high amounts to trigger the bonus. The ‘Bet £10 – Get £10’ offer was easy to retrieve with no onerous wagering requirements. It had the desired effect as we certainly enjoyed our experience online and will be using it more to place future wagers.

We were happy to see that Hopa had invested in integrating various features to enhance the online experience for customers, many of which don’t come as standard with other operators. Players have the flexibility to fully or partially cash out their bets and there were detailed stats available across various fixtures so bettors could make more informed decisions. This is great as players don’t have to leave the site to research markets elsewhere and creates a more immersive experience.

There were some areas we feel Hopa could address to really push itself to the forefront. The first would be to make live streaming available so players can enjoy the action while they monitor their pre-match and in-play wagers. We were also taken aback by the 2.5% processing fee charged on deposits and feel this should be absorbed by Hopa in order to encourage players to commit to their brand.

A dedicated loyalty program would also be a great addition and really help Hopa pull away from the pack. We feel this is far too often reserved just for casino players but many others also follow this path, so this isn’t something we’re aiming solely at Hopa.

In conclusion, we can only see Hopa going from strength to strength as it continues to develop the site and make the necessary additions to compete with the big-named bookies. As a brand still in its infancy, it has greatly benefitted from the experienced heads behind its inception and we look forward to seeing it continue its development in the coming years.

Your questions answered

Is Hopa A Safe Website?
Hopa takes the security of all its members very seriously and uses state-of-the-art technology to ensure customer details are secure. They currently deploy the latest 128-bit Secure Socket Layer (SSL) encryption technology to ensure that sensitive data is completely private. All data is protected by the latest firewall. All your personal information is kept confidential and secure and is not shared with other organizations for commercial purposes. Based on the above, we certainly don’t have any grave concerns about privacy and data security when using Hopa online.
Is Hopa A Scam – Should I Be Worried?
Hopa is a licensed operator and regulated by The UK Gambling Commission as well as the Malta Gaming Authority. This ensures that they are subjected to the highest standards and need to report consistently to all the regulatory bodies. They are also part of Aspire Global International Ltd who has been operational for over a decade and runs other well-known sites such as Karamba, BetRegal, Betiton and others.
What devices can I use to access Hopa?
Hopa is easily accessible on all devices including desktop, mobile and tablet devices, and can be accessed 24 hours a day.
What Level Of Customer Support Does Hopa Offer?
Hopa has a dedicated customer service team who are available through a variety of channels such as telephone, email address, a contact form, and live chat facility.
How Long Do Withdrawals Take?
This will depend on your payment methods. Many e-wallets such as PayPal will process your requests within 3 days whereas other payment types such as credit/debit cards could take 6-8 working days to come through. For a detailed overview of payment types and withdrawal timeframes, review our section ‘Hopa Deposit Options & Terms’.
How Can You Get A Free Bet Or Bonus At Hopa?
All offers have a clear process for the stakes that can be used and the qualifying criteria in order to make a successful claim. Hopa currently has a headline offer for new customers allowing them to ‘Bet £10 - Get £10'. The terms of this offer include a minimum deposit of £10 to activate the bonus and bet the £10 at minimum odds of 2 (1/1). Lastly, this bet must be settled within 14 days of bet placement to qualify for the Free Bet Token. For all other promotions please review their promotions page at https://www.hopa.com/promotions/.
What currencies are available to play in?
Hopa accepts deposits in the following currencies at the time of setting up your account; Canadian Dollars (CAD), Euros (EUR), UK Pounds Sterling (GBP), and US Dollars (USD).
Is the website available in different languages?
The website shows up to 6 languages available including English, French, Finnish, Norweigan, German, and Spanish.