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Up to £20 Free Bet if Your First Bet Loses
18+, New Customers Only. T&C Apply
1922 Reviews

Our Score

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  • Big variety of sports - both new markets and traditional
  • Four-tiered VIP programme available
  • Well-made app for both iOS and Android

Our Score: 10/10

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New Customers Only. First settled bet £/€10 (£10 E/W+) – £/€20 (£20 E/W+) at odds 2.0+ qualifies.. If first settled bet loses, free bet credited within 24 hours of bet settlement, use within 7 days. Stake not returned. Full Terms and Conditions apply

New Customers Only. First settled bet £/€10 (£10 E/W+) – £/€20 (£20 E/W+) at odds 2.0+ qualifies.. If first settled bet loses, free bet credited within 24 hours of bet settlement, use within 7 days. Stake not returned. Full Terms and Conditions apply

3 Reasons to Play

  • Great site design
  • Friendly customer support agents
  • Wide range of markets and odds
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Welcome Bonus:
Up to £20 Free Bet if Your First Bet Loses
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New Customers Only. First settled bet £/€10 (£10 E/W+) – £/€20 (£20 E/W+) at odds 2.0+ qualifies.. If first settled bet loses, free bet credited within 24 hours of bet settlement, use within 7 days. Stake not returned. Full Terms and Conditions apply

Brand Name
Phone Number
Callback service only via website
Year Established
Registered Address
Level G, Quantum House 75, Abate Rigord Street, TA' XBIEX XBX 1120, Malta
Registered Company Name
Genting Malta Limited
UKGC / 537
Live Chat Link
Available when logged in only
Reviewed by: Bailey Chapman

GentingBet Review

While GentingBet may still be a relative newcomer to the Sportsbook market, the parent company of Genting was launched way back in 1965. Originally a casino brand first seen in Malaysia, it has established itself as one of the best-known casinos in the UK and the world. The Genting Casino brand in the UK alone has 47 locations for, making it the largest casino operator in the United Kingdom.

Staying true it’s origins, its Head Office is still situated in Kuala Lumpur. The company and its subsidiaries employ over 62,000 people worldwide, with its activities not just limited to Casino and Sportsbook. It may possibly be the only Sportsbook or Casino operator that also has interests in biotechnology as well!

Getting started with GentingBet

Heading over to GentingBet Sports, there wasn’t an immediate new customer offer or bonus apparent on the homepage. However closer inspection of the left hand navigation shows a promotions tab:

GentingBet - Homepage
GentingBet – Homepage

Rather puzzlingly, this only revealed a couple of promotions that were not related to new customers:

GentingBet - Promotions
GentingBet – Promotions

Not to be deterred, we went back to Google to find a new customer offer (disclaimer:we started the session with Genting Bet by clearing our cookies and browsing history). We duly found what we were looking for in the shape of a Free £10 Bet if your first selection is not a winner:

GentingBet - £10 Free Bet
GentingBet – £10 Free Bet

We found it somewhat disappointing that as a new customer we were not immediately offered this promotion on the homepage or promotions tab, but instead our trusty friend Google had to come to the rescue in order to secure a new customer offer.

After finally getting the details of the new customer offer, we began the registration process with a relatively straightforward form asking for our name, address, email address, username/password details and so on. Genting Casino members can also choose to add their membership card number at this stage as well:

GentingBet - Registration Form Step 1
GentingBet – Registration Form Step 1

After hitting the register button, we were informed of another bonus…but for Casino! Perhaps one to revisit for customers who are interested in both Sportsbook and Casino.

GentingBet - Registration Bonus for Casino
GentingBet – Registration Bonus for Casino

After politely declining the Casino offer, we were then given the option to set a deposit limit by day, week or month, the minimum amount being £10.

GentingBet Deposit Options & Terms

After completing the registration formalities, it’s on to making a deposit to start placing bets with! Unfortunately this is where GentingBet has a severely limited number of options compared to any other reputable online bookmaker. We were rather surprised to see that depositing by debit card was the only option offered:

GentingBet - Making a deposit
GentingBet – Making a deposit

The minimum deposit amount is £10, which after hitting the deposit button we found was available immediately to play with in our account. A further look at the payment method help pages revealed that only the following Debit Cards are accepted:

  • Maestro
  • Visa Delta
  • Visa Debit
  • Visa Electron cards

Curiously we deposited with a Mastercard Debit Card, so we can probably assume that should be added to the list too by GentingBet! However with options such as Neteller, Skill and PayPal missing from the list of payment methods, new customers may be slightly annoyed by the lack of variety on offer.

The only alternative we found being offered to deposit funds was an option called ‘GentingPay’. To make a deposit via this method, a customer will need to go in person to the cash desk at a Genting Casino location and inform the cashier they wish to make a payment via GentingPay. The customer will need to provide photographic ID, such as a passport or Driving Licence and give their online username. This method of deposit is fee free and funds are made available instantly, although unlike an online transaction the minimum deposit amount required is £50.

GentingBet Withdrawal Terms & Conditions

Withdrawing winnings is relatively straightforward, as payment can be requested in either £ or Euros, but has to be a minimum of £10 each time. All withdrawals will be credited back to the same card used to make a deposit and take 3-4 working days to process according to the T&Cs. There is also no charge levied for making a withdrawal.

The only alternative we found to withdrawing funds was to do so in person at a Genting Casino location. To kick off this process, a customer will need to make the withdrawal request via the “withdraw through our UK Casinos” page in the My Account section of the website and select a location they wish to collect from. Customers will then be advised via e-mail that funds are available for collection. Customers will as expected, need to show a Photographic ID to the cashier before funds can be collected (Passport or Driving Licence). This method is also fee free, but the minimum withdrawal amount is £60.

GentingBet Sportsbook Bonus Offer

After some initial work to track down the offer, customers can benefit from a ‘up to £10 free bet’ if their first wager is not a winner. This is quite a straightforward offer to follow, for example a customer can register for a new account and place a bet for £10 on Team X to beat Team Y. If their selection is not a winner, GentingBet will award a free bet token for £10 to make up for the customer not being successful on their first bet.

Bonus Terms and Conditions

As with any bonus offer, there are certain T&Cs that customers should be aware of. We found the following to be the main exclusions and terms for this offer;

  • Only the first settled bet of at least £10 at odds of evens or greater qualifies. For example if a new customer places a £10 bet at odds of 10/11 but the selection turns out to be a losing bet, the customer would not qualify in this example due to the odds being below evens.
  • Any cashed out bets will not qualify for this promotion, therefore avoid getting an itchy finger if your qualifying bet happens to have a cash out option!
  • The qualifying bet (£10 or greater at odds of Evens or higher) must be placed within 28 days of registration.
  • Free bets will be credited within 24 hours of your final qualifying bet settling and will expire if not used within 14 days.
  • Free bets must be wagered on a single selection.
  • Any returns from a free bet will be paid back into your account minus the free bet stake.

GentingBet Sportsbook

With registration and the first deposit taken care of, it’s now time to explore the different sports and markets on offer. With 25 sports to choose from, including some more niche offerings such as Volleyball, Pool and Handball, there is plenty of variety to appeal to a wide range of punters. Fans of US Sports will also be pleased to note that American Football, Ice Hockey, Baseball and Basketball are also featured, adding to the very diverse feel of GentingBet.

Furthermore, there are also markets for the ever growing eSports and Virtual Sports segments. We also found markets for Politics and Specials, with Politics throwing up odds on who will be the next US President for example. Disappointingly there were no odds on Dwayne ‘The Rock’ Johnson being offered at the time of writing, despite him being listed:

GentingBet - Next US President Market
GentingBet – Next US President Market

Moving on to the core Football market, we were pleased to note a comprehensive range of current and upcoming fixtures on offer. At the time of checking there were 59 Football matches to bet on, from more established leagues such as Germany, Portugal and Austria, but also more obscure leagues such as Iceland and Belarus:

GentingBet - Football Matches Selection
GentingBet – Football Matches Selection

Further analysis and insights are on offer via the blog pages.

Customers can read match previews, get stuck into the form guide (or sometimes lack of!) of different teams/players, and as an added bonus respected TV pundit and Journalist Guillem Balague is on hand to provide some betting tips and insights of his own on all the top Football fixtures.

Betting & In-Play Markets

The number of markets we found on offer on Football fixtures ranged from 50 at the low end of the spectrum from more obscure leagues, to 152 for a German Bundesliga fixture. Whilst not quite as high in comparison to some other bookmakers who routinely offer in excess of 400+ markets on matches from the top leagues, there is more than enough to keep the casual punter interested and entertained.

GentingBet - In-Play Markets Offered Example
GentingBet – In-Play Markets Offered Example

Markets are arranged under pre-defined headings such as Handicaps, Goals, Half and Corners and give quick access to the most popular bets. In this example we feel SC Freiburg to win may need the helping hand of a +1 goal handicap, so we hit the Handicaps link to reveal the following options:

GentingBet - Match Result Handicap Markets
GentingBet – Match Result Handicap Markets

Fans of in-play can also get involved, with plenty of markets on offer with cash out options, marked with what appears to be a bank note coming out of an ATM!

GentingBet - Cash Out Markets Example
GentingBet – Cash Out Markets Example

Placing a bet

After taking a look at the options on an upcoming fixture from the Portugese Primeira, we decided to take a punt on the home side Santa Clara to triumph over their more formidable opponents FC Braga. Clicking on this selection opens up the betting slip on the right hand side, where inputting our bet for £10 showed the total stake and potential return:

GentingBet - Placing a bet
GentingBet – Placing a bet

Clicking the ‘Place a Bet’ button confirmed our bet after a couple of seconds, at which point the betslip updates to show the receipt and confirmation of the stake and potential returns should the selection be successful:

GentingBet - Bet confirmation
GentingBet – Bet confirmation

Further details of any current and previous bets can also be found by clicking the wallet icon in the top right corner and heading to ‘Transaction History’. Below is the bet just placed with an expanded set of details:

GentingBet - Bet transaction
GentingBet – Bet transaction

Live Streaming

Live streaming is one area where GentingBet severely lags behind its competitors due to the simple fact it does not currently offer any live streams. The closest thing on the platform that a customer will find are live scores and statistics. They appear at the very top of the screen in the form of an electronic scoreboard and provide regular updates on only a couple of key statistics such as current match score and time elapsed:

GentingBet - Live scoreboard
GentingBet – Live scoreboard

Unlike some of the better live betting consoles that show you which team is in possession, who is attacking or defending, yellow and red cards and so on, we could only find the current match score and time elapsed on the games we observed. This is surely an area that GentingBet would need to improve upon if they are to take on the top players in the Sportsbook market.

GentingBet Verdict

GentingBet is a user friendly and competent alternative to much bigger online bookmakers out there and therefore should not be dismissed despite its lack of Sportsbook heritage. On the positive side it offers a good selection and depth of sports to bet on, as well as all the key markets that the average punter would want to see. Combined with a decent promotion of a free bet of £10 should a newly registered customer be unsuccessful with their first selection makes it an online bookmaker well worth visiting.

On the downside, the lack of live streaming of any events is a definite negative and we recommend they look into this in the near future. With many punters looking for an immersive in-play betting experience, GentingBet cannot expect to compete with the larger operators by offering a simplistic in-play console, rarely showing more than the current score and time elapsed in a game or event.

We also take exception with the fact that depositing options are limited to major debit cards or depositing at a GentingBet physical location such as one of their casinos. Again this is not in keeping with what other operators offer, with PayPal, Neteller and Skrill glaring omissions from the list of payment options offered. On Mobile they hardly fare much better, with both Apple and Google Pay missing from the list of payment options on offer.

Your questions answered

Is GentingBet a safe website or a scam?
As a casino operator GentingBet has been in operation since 1965 so the overall company already has a long and successful history in the gambling industry. GentingBet itself has been established for six years and is regulated by the UK Gambling Commission, so customers should feel confident they are dealing with a reputable online bookmaker.
Are deposits and withdrawals safe?
GentingBet’s websites use industry standard 128-bit SSL encryption, which means information such as personal details, credit or debit card numbers, passwords and all account details are automatically coded. In addition customers who are signed up to Verified by Visa or MasterCard SecureCode will also be prompted for their additional security details when making a deposit.
What level of customer support does GentingBet offer?
This is one area where GentingBet excels - customer support is available 24/7 with the exception of Christmas Day via the Live Chat function. In addition customers can also request a callback should they need to speak to someone in person by heading over to the customer support page found here: https://www.gentingbet.com/customer-support/
What devices can I use to access GentingBet?
GentingBet is available and easily accessible on all devices including desktop, mobile and tablet. On mobile customers can either opt to use the app, available from both the Apple and Google Play stores. The app has a slightly disappointing rating of 3.5 stars from a possible 5 on the Apple Store, but it still has enough functionality to make it perfectly usable.
Are there any restricted countries?
Registrations from the following countries (not complete list) are not permitted by GentingBet: Afghanistan, Algeria, American Samoa, Antigua and Barbuda, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Brazil, Brunei, Bulgaria, Cambodia, Canada, Cayman Islands, Channel Islands, China, Columbia, Cook Islands, Costa Rica, Cote d’Ivoire, Cuba, Curacao, Cyprus, Czech Republic, Denmark, Ecuador, Eritrea, Estonia, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, FYR Macedonia, Gambia, Germany, Greece, Guadeloupe, Guam, Guernsey, Hong Kong, Iceland, Indonesia, IOM, Iran, Iraq, Ireland, Israel, Italy, Japan, Jersey, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Lao, Lebanon, Libya, Luxembourg, Macau, Malaysia, Maldives, Mauritania, Monaco, Montenegro, Myanmar, Nepal, The Netherlands, New Caledonia, Oman, Nauru, Northern Mariana Islands, North-Korea, Norway, Pakistan, Palestine, the Philippines, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russia, Saba, Saint Martin (French), Saint Pierre and Miquelon, Saudi Arabia, Senegal, Serbia, Singapore, Sint Eustasius and Bonaire (Dutch territory), Sint Maarten (Kingdom of the Netherlands), Slovakia, Somalia, South Africa, South Korea, South Sudan, Spain, Sudan, Switzerland, Syria, Taiwan, Tajikistan, Thailand, Tunisia, Turkey, Tuvalu, UAE, Ukraine, United States of America, US Virgin Islands, Uzbekistan, Vanuata, Vietnam, Wallis and Futuna Islands, Yemen, Zambia, Zimbabwe
What currencies are available to play in?
Currently GentingBet supports Pound sterling and Euros only.
Are there any daily limits I should be aware of?
Withdrawals are limited to a maximum of £100,000 in a single day. Deposit amounts can be limited to daily, weekly or monthly by the playing when registering or by going to their profile at any time.
Can I have more than one payment method on my Genting Bet account?
Yes - You can have a total of three Debit Cards registered for the purpose of making a deposit. Credit Cards are not accepted from April 2020 onward as a deposit method.