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10/10

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  • Huge range of deposit methods
  • Available on mobile devices
  • Multiple licenses held

Our Score: 10/10

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New customers only. Min Deposit: £10. First deposit matched up to £10. 1 x wagering at odds of 1.75+ to unlock Free Bet. Debit Card & PayPal deposits only. This offer is valid for 7 days from your new account being registered. Terms apply.

New customers only. Min Deposit: £10. First deposit matched up to £10. 1 x wagering at odds of 1.75+ to unlock Free Bet. Debit Card & PayPal deposits only. This offer is valid for 7 days from your new account being registered. Terms apply.

3 Reasons to Play

  • Accepts e-wallet payments
  • Multiple ongoing promotions
  • Live chat available
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Welcome Bonus:
Get up to £10 in Free Bets
Get Bonus

New customers only. Min Deposit: £10. First deposit matched up to £10. 1 x wagering at odds of 1.75+ to unlock Free Bet. Debit Card & PayPal deposits only. This offer is valid for 7 days from your new account being registered. Terms apply.

Brand Name
Betway
Phone Number
+44 207 062 5466
Year Established
2006
Registered Address
9 Empire Stadium Street, Gzira, GZR 1300, Malta
Registered Company Name
Betway Limited
Regulation/Licence(s)
UKGC / 39372
Live Chat Link
https://help.betway.com/contact-us/
Reviewed by: Bailey Chapman

Betway Review

Founded back in 2006, Betway has established itself as a leading online sportsbook and has millions of customers enjoying their offering online. The brand has continued to strengthen its reputation worldwide with various high-profile sponsorships including Premier League club West Ham United, four Grade One contests at the Grand National horse racing festival, snooker’s UK Championships, as well as being the official betting partner of West Indies Cricket. There are many other notable partnerships especially within the growing eSports space, where they have deals with Ninjas in Pyjamas, Berling International Gaming, and Brazilian eSports brand MIBR, consolidating their market-leading position in this space.

As well as offering sports betting, players can also enjoy online and live casino games offering roulette, blackjack & slots, with 24-hour access across desktop, mobile, and tablet devices.

Getting started with Betway

If you happen to search for Betway via Google, then you may land on a dedicated new customer promotion page which pushes the headline offer of ‘Get up to £30 in Free Bets’.

 

Betway New Customer Offer Page

 This offer is also available on their homepage and can be seen on the rotating carousel alongside their other offers.

Betway New Customer Offer On Homepage

 We certainly fancied the new offer and looked to go through the registration process by clicking on the green ‘Register’ button. This launched us into the first of three quick steps to create an account. New customers are required to provide some personal details and set up their new account with a password. This is a straightforward process and takes no more than a couple of minutes.

Betway Registration Page

Betway takes its role in ensuring responsible gambling seriously and gives customers the chance to set their deposit limits during this setup process. You will have the option to apply limits on a daily, weekly or monthly basis. Be sure to check the boxes at the bottom of the page confirming you agree to their terms and conditions, privacy and verification policy and that you are of legal age to gamble in the UK – you will not be able to proceed unless you do this.

Once the required fields have been completed, you will immediately be given the chance to make your first deposit as part of this initial journey.

Betway Registration Process and Setting Limits

Betway Deposit Options & Terms

When looking to make our first deposit, we were somewhat surprised at the lack of payment options displayed for such a big provider. We were only given the options of Debit Cards, PayPal or Rapid Transfer (bank transfer).

After exploring each of these, we settled on making our first deposit via a debit card payment. Below we have also provided an outline of the minimum and maximum deposit amounts for each method.

Payment TypeMinimum DepositMaximum Deposit
Debit Cards£5£1,000
PayPal£10£1,000
Bank Transfer£5£1,000

Betway seemed to have capped the maximum deposit amount at £1,000 for each method but do mention in their help sections that if you wish to increase this number then you can get in touch with their Live Chat who will talk you through the process.

Please be aware that in the United Kingdom, regulations do not allow customers to use a credit card to make deposits for gambling anymore.

After selecting your chosen payment method, simply enter the amount you wish to deposit and confirm your payment details. Once you have submitted your details you should get a confirmation message confirming everything has gone through. Simply close the message box down and check the top right to see if the account balance has updated with your chosen amount.

Betway Deposit Confirmation

Betway will not charge for these transactions although it should be noted that your payment provider may. Some card companies may regard betting transactions as “cash” and can attach a fixed and/or interest charge from the date of payment so you should check just to be sure. Banks and e-wallet providers may also charge a currency exchange commission if you’re depositing in a different currency or a transfer commission. Again, please check the terms with your provider as this will not be reimbursed in any way by Betway. Once your details are verified the processing of the deposit is pretty instant with the majority of payment methods.

In most cases, Betway’s verification is fully automated but there may be times they require additional documentation to confirm any new customers are who they say they are and satisfy all eligibility criteria. They must be able to verify your full name, date of birth, and address before your first deposit can be made.

Betway has comprehensively outlined which documents can be used to satisfy each of their requirements. Please review the list below.

For documents confirming your proof of identity, you can provide;

  • Valid Passport (quickest option)
  • Valid ID card (not including Scottish and Irish age cards)
  • Valid photo driving licence (only if you haven’t used your driving licence for proof of address)

For documents confirming your proof of address (must be the same address as registered with Betway, you can provide;

  • Valid photo Driving Licence (quickest option)
  • Utility bill — including an official logo and no older than three months
  • Bank or savings account statement (no older than three months)
  • Credit Card Statement (no older than three months)
  • Council Tax Bill (no older than three months)
  • Tax return
  • House or Motor insurance certificate (no older than three months)
  • Mortgage Statement (no older than three months)
  • Payslip (no older than three months)

We were happy that no further documentation was required for us to proceed, with Betway showing a message prompt informing us that our account had been verified.

Betway Verification Confirmation

Betway Withdrawal Options & Terms

For withdrawals, various options remain from when you deposited, but the timeframe for funds to hit your account can vary. Strangely we found the option of Neteller available to withdraw funds to although we didn’t have this option when depositing.

The minimum withdrawal amount for all of the payment types was £5. We found no mention of maximum withdrawal amounts although for large payments there may be additional security and verification required before it is approved. After requesting a withdrawal, your funds move into a short queue where their payments team process the request. Betway have given timeframes for various withdrawal methods outlined in the table below based on the day you decide to make a request.

Betway – Withdrawal Timeframes

The main takeout is any claims back to a web wallet effectively clears the following day no matter what day of the week it is. However, card and bank withdrawals can be up to two days with that extending further if the request is made on a Thursday or Friday as these will not come through on a weekend.

Please be aware that when looking to make a withdrawal, any bonuses credited to your account must have satisfied all wagering requirements and qualification criteria before they can be released as cash. There may be times you feel the balance you can withdraw and that which is showing on your account are different and in many cases will be down to this reason.

Betway Sportsbook Bonus Offer

All eligible players who have signed up to Betway can take advantage of their new customer bonus offer when depositing for the first time. The headline offer is currently ‘Get up to £30 in Free Bets’.

Simply put, your first deposit must be a minimum of £10 to qualify and will be equally matched up to a maximum of £30 (if you deposit £20, then you will be matched up to £20, if you do £40, then the maximum limit will kick in and you will only get £30 in free bets).

In order to claim this offer, you must go through the following steps :

  1. Deposit a minimum of £10. To activate the Free Bet you must place bets totalling the value of your 1st deposit.
  2. To count towards the playthrough requirement bets must be:
  • single bets – must be placed at odds of 1.75 (3/4) or over
  • each-way bets – the place part of the bet must be placed at odds of 1.40 (2/5) or over
  • system bets – each selection must be placed at odds of 1.40 (2/5) or over

There are no further wagering requirements.

Winnings will be paid into your cash balance minus the initial free bet amount

Bonus Terms & Conditions

As well as the main qualifying criteria listed above, there are some additional terms to be aware of in order to be eligible to claim the new customer offer. We have summarised these below.

  • The Free Bet cannot be used to place multi-line multiple bets (e.g. Trixie’s, Patents, Yankees, etc.)
  • This offer is valid for 7 days from your new account being registered.
  • The free bet offer only applies to deposits made by either a Debit Card or PayPal account. All other payment types will not qualify for this offer.

Additional Bonuses

Betway have been generous in giving extra bonuses and customers can access these by going to the ‘Promotions’ link towards the top of the homepage.

Betway Promotions Link

We found five additional offers across different sports including Golf, Horse Racing, and Football, with a couple of these free to play. This is a great way for Betway to build a rapport with their customers and for fans to potentially win big jackpots for free if they are able to predict certain events.

Betway Promotions Page Additional Offers

There was also a ‘Free Bet Club’ which allows players to opt-in and should you wager £25 or more on sports trebles and accumulators each week, Betway will give you £10 in free bets (two separate £5 bets). The total odds of the accumulator must be 2/1 or more to be eligible. For all terms and conditions for this offer, please visit https://sports.betway.com/en/sports/dyn/freeBetClub.

You can stay up to date with any new offers by regularly checking Betway’s bonus and promotions page at https://plus.betway.com/lobby/en/#/sports

Betway Sportsbook

Our initial perception of Betway was that it was a well laid out site and we were able to easily identify and navigate to our event of choice. The left sidebar has a short selection of popular markets at the top to make it easier to find with an extensive list of sports covered underneath.

The depth of sporting markets was also good as we counted over 20 at the time of this review, ranging from the usual suspects of Football, Cricket, Tennis, Golf, and Horse Racing through to international sports such as American Football, Aussie Rules, Baseball, and Basketball. Many leading sites now have odds available for political and novelty markets and we found Betway to be no different. In fact, their ‘Specials’ actually had quite an extensive range of non-sporting events such as the next James Bond, Oscar 2021 winners or whether there will be an Oasis reunion in 2020!

Betway Specials Markets – Oasis Reunion?

Our eye was also drawn to the Betway Boost section which offered enhanced odds on various sports and markets. There certainly were some juicy scenarios that had a high probability of materialising that had their odds boosted, giving customers greater value overall. You can actually find an extensive list of enhanced odds across various sports by clicking on the ‘Betway Boosts’ link on the top navigation bar. Alternatively, you can go straight there by visiting https://sports.betway.com/en/sports/cat/betway-boosts.

Betway Odds boosts

Betting & In-Play Markets

After exploring the site, we thought we would take a closer look at the depth of markets on a single upcoming football match and assess how easy it was to place a wager.

We chose one of the quick link options to navigate to the latest set of German Bundesliga fixtures and were easily able to identify our fixture of choice. In this instance, we chose the upcoming game between Hoffenheim and RB Leipzig.

Betway German Football Page

The overall fixture page contained the outright win, lose or draw odds as a starting point for all the games and we simply clicked through to get to all the markets available on our fixture of choice.

We were certainly impressed with the visuals and layout as all those that were eligible for cash-outs were clearly labelled and the area above the markets contained in-depth stats and data relating to both teams. This included their form coming into the game based on their last five results, player stats and some bite-sized facts with market odds offered based on recent form. These tools will help customers make more informed decisions around their betting and enhances the onsite experience as everything is readily available and doesn’t require players to have multiple sites and tabs open to collate the same information.

Betway – Market Pages & Stats

We could see all the standard markets were available including outright win/lose/draw, goalscorer markets, goals, corners and various others. But these weren’t as extensive as some of Betway’s competitors as many had been compressed into the ‘Other’ tab. This makes it more difficult to find certain markets which could lead to players simply not progressing with the bet or going to alternative providers. It would be better to ensure there are tabs for time-sensitive markets for example and not have these bundled in with others in one tab.

We decided to bet on the Double Chance market for Hoffenheim, where a draw or Hoffenheim win would be a successful punt. We selected this market at odds of 15/8.

Betway – Placing A Bet

The bet slip immediately came up towards the right-hand side without impeding the market selections being visible. The slip also stayed as we scrolled up and down the pages and this was great as we could see the selections we were making and what the compiled odds were, allowing us to play around with the stakes and see the potential winnings of each selection and scenario. We tested adding another market into the bet slip and found that Betway didn’t provide accumulated odds and customers would have to use the Bet Builder function for this.

Once the bet was placed, the confirmation was immediate with all the details laid out for the final review. The ticket also displayed the option of cashing out the bet as well as a slider if players wanted to partially cash out the bet.

Betway Bet Confirmation

Once the bet was placed, customers can go towards the top right, just under the account information, to see a tab entitled ‘My Bets’. The new selection was visible here with the same cash out options as described above.

We certainly found this process simple and intuitive and had no qualms about finding our markets and making the wager. On the flip side, we were struggling to find out how we could create accumulators as this wasn’t immediately obvious. But one of the tabs is entitled ‘#betyourway’ and this section has various pre-populated scenarios for customers to bet on such as certain players both to score or for there to be over 2.5 goals and over 9.5 corners in the same game. These were entitled ‘Popular Bets’ and we then saw an option next to this which was to ‘Build Your Own’.

Betway Popular Multi-Bets

This is where we could pick and choose various markets and scenarios and get accumulated odds for our selections. Remember when you start picking your selections, there will be no odds against those markets. Simply make the selection of two or more outcomes and these will be displayed at the top with the odds constantly updating if you keep adding to them and the potential returns of a winning bet. The initial screen won’t show all the selections you have made but you can simply click on the arrow at the bottom right of the widget to expand out to show all your selections.

Betway Build Your Own Bets & Accumulators

Live Streaming

Unfortunately, Betway doesn’t currently offer any live streaming on their site. We got in touch with their customer service team who confirmed this and for a big operator, this is something we feel needs to be added if they are to compete with the likes of Bet365, Ladbrokes, and other leading bookmakers.

Loyalty & VIP Programs

We are delighted to announce that Betway does operate a loyalty program which includes sportsbook customers. This certainly is a huge plus as it isn’t that common even with leading bookmakers.

All customers start on the blue level and can progress through the tiers and earn bonuses and free bets based on their activity. In order to see your current status, you will need to be logged in and navigate to the ‘Promotions’ tab or simply go to https://plus.betway.com/lobby/#/sports.

Betway Loyalty Program

 

The key points to bear in mind for this program are:

  • Every time you play and wager at Betway, you’ll earn Tier Tokens.
  • Your tier is determined by the number of Tier Tokens you have earned in the last month. There is a countdown timer which shows the next time these will be reviewed (we found it to be the start of every month rather than 30 days from the day you joined)
  • For every €/£10 wagered, you’ll earn 5 Tier Tokens
  • Players wagering on both the casino and sportsbook are eligible to earn tokens. How these will contribute to the program are outlined in the table below
  • You will be able to redeem your loyalty points for free bets. This also can be seen at the top right in the section entitled ‘Loyalty Points’.

Betway Tier Token Outline

We found this to be an excellent scheme for players and the rewards and benefits become exponentially richer the more you progress. Those on the higher tiers can expect to get exclusive and personalised offers and even invites to sporting and VIP events!

Betway Loyalty Program Tier Thresholds & Benefits

Safety & Security

Betway takes the security of all its members very seriously and uses state-of-the-art technology to keep customers safe.

The operator did initially have issues, especially in their early days and the UK Gambling Commission states that they found ‘systemic historical failings in the way Betway identified and interacted with customers who were at risk of money laundering and problem gambling. These failings stemmed from inadequate anti-money laundering and social responsibility policies and processes and senior management oversight.’

The Commission does go on to state that Betway have cooperated with their enquiries and have agreed to a regulatory settlement as well as an ‘agreement to undertake a number of reviews and report the results to the Commission.’

Certainly in terms of onsite security, the operator ‘runs the latest SSL encryption technology. This ensures that all your personal details, all online transactions and everything you do on our site remains private and secure at all times.’ They are also part of a small number of operators who have been ISO 27001 by the international testing agency eCOGRA.

Given these measures, we certainly feel comfortable using the Betway platform where all personal and financial information is safe and kept confidential.

Customer Service

Betway have provided both phone and email addresses for customers to use if they need to reach out regarding any issues. These are:

Phone Number: +44 207 062 5466 (Mon-Sun, 8am – Midnight)

Email Address: [email protected]

Live Chat Link: https://help.betway.com/contact-us/

Restricted Countries

Betway has an extensive list of restricted countries and ensures it does not accept accounts from those territories. These are;

Afghanistan, Angola, Argentina, Australia, Belize, Bolivia, Bosnia and Herzegovina, Bulgaria, Chile, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El Salvador, France and its outlying territories, German state (Bundesland) Schleswig-Holstein, Ghana, Greece, Greenland, Guatemala, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iran, Iraq, Israel, Kenya, Lao People’s Democratic Republic, Lithuania, Myanmar, Nicaragua, Nigeria, North Korea, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Portugal, Romania, Russia, Singapore, Slovenia, Slovakia, South Africa, Sri Lanka, Suriname, Syria, Switzerland, Thailand, Trinidad & Tobago, Tunisia, Turkey, Uganda, Uruguay, USA and its outlying territories, Vanuatu, Venezuela or Yemen.

Betway Verdict

On the whole, we are rating our Betway experience as ‘Very Good’. The sign-up process went smoothly and we didn’t encounter any issues in making our first deposit. We were a little surprised that there weren’t more payment options but our preferred method was there and we duly became registered members within minutes.

The new customer offer was also good in giving matched deposits up to £30 and what was refreshing was that there weren’t extensive wagering requirements or small print which could make things confusing for new customers. The markets were easily identifiable and we were able to make our selections and get the bet placed within seconds. The ability to place accumulators required a little digging as it isn’t clearly labelled where you can go to build your own bets but it functioned well once we did find it.

One major negative is the lack of live streaming and this should be something that is offered as standard, especially for an operator that has a global footprint. There are plenty of slick tools and stats to help inform your decision-making prior to an event, but then you will have to find the live stream elsewhere which leaves the experience a little disjointed.

However, Betway have more than redeemed themselves by offering a comprehensive loyalty program which is inclusive of sportsbook customers. The terms and thresholds are clearly explained and this is something of a rarity when compared to other providers. This will certainly keep players coming back and feel an affinity with the brand as your status is very transparent and you can track when you could possibly trigger new bonuses and free bets.

In conclusion, we thoroughly enjoyed our onsite experience and found that Betway satisfied all the criteria expected of a leading sportsbook. A seamless journey across devices and games allowed us to track our bets and stay updated with the latest odds. Players can also download the app which has a rating of 4.4 therefore ranking very favourably with current customers. There were plenty of specials and bet boosts to add to an already generous welcome offer. We will certainly be looking to come back frequently to get our loyalty points up and hope to attend a sporting event in the future as a result!

Your questions answered

Is Betway A Safe Website?
The short answer is yes. Betway is considered a safe website as it is uses a minimum of 128-bit SSL digital encryption to protect all financial transactions on-site. They have also been certified ISO 27001 by the international testing agency eCOGRA.
Is Betway A Scam – Should I Be Worried?
Betway is a regulated operator and holds licences in Great Britain, Belgium, Denmark, Sweden, Spain, and Italy to name a few. They did have issues in their early days and the UK Gambling Commission did find them to have had‘ ‘systemic historical failings in the way Betway identified and interacted with customers who were at risk of money laundering and problem gambling.’ worked hard to overcome any shortcomings. Customers should feel even more comfortable knowing that there was this level of scrutiny and that Betway has agreed to regularly feedback to the Gambling Commission to ensure any issues have been overcome. The brand itself however is in no way associated as being a scam or unruly operator and works to the highest ethical standards as stipulated by the various gambling commissions.
What devices can I use to access Betway?
Betway is available and easily accessible on all devices including desktop, mobile, and tablet. On mobile, customers can either opt to use the app or go directly to the website. Customers should find their experience seamless regardless of their choice of device, with all the features of desktop including depositing and withdrawing money available across tablet and mobile devices.
What Level Of Customer Support Does Betway Offer?
Betway have a very extensive Help section on site. Customers can also get in touch via telephone, email, and through the live chat facility.
How Long Do Withdrawals Take?
This will depend greatly on your withdrawal method. The timeframes given by Betway are typically up to two days for card withdrawals and the next day for web wallets.
How Can You Get A Free Bet Or Bonus At Betway?
All offers have a clear process for the stakes that can be used and the qualifying criteria in order to make a successful claim. Betway currently have a headline offer for new customers allowing them to get ‘Get up to £30 in Free Bets’. The terms of this offer can be found at https://sports.betway.com/en/sports/dyn/SportsWelcomeBonus and the various promotional pages onsite.
What currencies are available to play in?
Betway accepts deposits in GBP on the UK site. This gets pre-populated during the registration process based on where you are signing up.
Is the website available in different languages?
As a truly global operator, Betway is available in 10 languages including English, Danish, Italian, Spanish, French and more.