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150% Welcome Bonus
18+, New Customers Only. T&C Apply
5684 Reviews
10/10

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  • 550+ Games incl. slots and live dealer
  • 24/7 Customer Support
  • Mobile Casino

Our Score: 10/10

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New accounts only. Min. £10 deposit, debit/credit card and PayPal only. 50x wagering, game contributions vary, max. stake applies, 7 day expiry. Full terms apply.

New accounts only. Min. £10 deposit, debit/credit card and PayPal only. 50x wagering, game contributions vary, max. stake applies, 7 day expiry. Full terms apply.

3 Reasons to Play

  • Multi award-winning casino
  • Games from numerous top developers
  • Highly rewarding loyalty programme
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Payment Methods:
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Available Apps & Devices:
Welcome Bonus:
150% Welcome Bonus
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New accounts only. Min. £10 deposit, debit/credit card and PayPal only. 50x wagering, game contributions vary, max. stake applies, 7 day expiry. Full terms apply.

Brand Name
32Red
Phone Number
0808-180-3232
Year Established
1989
Registered Address
32Red Ltd, World Trade Center, 4th Floor, Gibraltar GX11 1AA
Registered Company Name
32Red Limited
Regulation/Licence(s)
UK Gambling Commission / 39430 - Gibraltar Gambling Commissioner / No. 019
Live Chat Link
https://service32red.custhelp.com/
Reviewed by: Ellis Hart

32Red Casino Review

32Red have been at the forefront of online gaming ever since their inception in 2002. The site has been recognised many times over as one of the best online casinos and their consistency in winning awards year after year is testament to this. Players are welcomed to a lively and colourful environment recreating the thrill of a real live casino, where you can enjoy a huge variety of casino games. Roulette, blackjack, slots, poker and live casino games are all available and you can easily navigate between these to keep your gaming experience fresh.

32Red have further enhanced their reputation through some high-profile sponsorships including both Aston Villa and Swansea City Football Clubs and celebrity partnerships with Patsy Kensit and And & Dec.

With plenty of action, bonuses and perks, there is something for everyone to enjoy at one of the UK’s premier online casinos.

Getting started with 32Red

Guests are immediately greeted with a welcome bonus to kick-off things off with a £10 free, no deposit bonus.This is certainly very generous as many would require an initial amount which is usually matched by the operator but 32Red are giving this away in order to get you started.

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32Red – Homepage

After hitting the ‘Sign Up Now’ button, customers are required to go through a quick three step registration process. You simply need to provide some personal details and set up your account with a password. This is a straightforward process and takes no more than a couple of minutes.

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32Red – Registration Page

Once all your details are verified, 32Red also offer a richer new customer offer as an alternative to the £10 free bonus. You can opt for this which is currently 150% bonus up to £150 or continue to play with the free £10 bonus.

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32Red – Offer Splash Page Post Registration

We decided to try the platform without an up front deposit. Once we confirmed this onsite, we received a verification code which we typed in and we were all set to go!

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32Red – Lobby Page With Updated Free Bonus Balance

32Red deposit options & terms

Once the registration is complete, guests can make their first deposit through multiple payment options including :

  • Visa
  • Mastercard
  • PayPal
  • Skrill
  • Neteller
  • Paysafecard
  • Online bank transfer
  • ecoPayz
  • Trustly
  • Instant Payments

The minimum deposit amount is £10 and we could see the max value was approximately 21 million, so customers should have plenty of flexibility on their initial deposit amount. You will not be charged for making deposits through any of these methods.

In terms of account verification, 32Red like many other leading operators, will run your registered account details through national databases to confirm they are valid. In most cases, additional checks are not required, but if they are unable to find a match then they may look to verify all new accounts by requesting documentation. These have been outlined along with all other requirements onsite and can also be reviewed below;

Proof of ID – A driving licence is the preferred option as this can be used to verify your address. Otherwise a valid passport will be accepted. An ID card may also be used for certain countries.

Proof of Address – A bank statement, utility bill or official letter showing your full address. This must be dated within the last 3 months.

If you find those methods aren’t for you, you can send a clear photograph or scan (with all 4 corners visible) of the documents via their Help Centre page. This process could take up to 72 hours.

32Red withdrawal options & terms

For withdrawals, much of the options above are still valid, although there are some important terms to be aware of.

When a withdrawal is requested it will remain pending on the account for a minimum of 24 hours before being processed. If a withdrawal is requested before 3pm (UK time) it will be processed on the next available banking day.

If a withdrawal is requested after 3pm (UK time) it will be delayed for an extra banking day. Banking hours run alongside UK banks between 9am-3pm (UK time) Monday to Friday.

Once processed, card transactions can take up to five days to appear on your account whereas e-wallets such as PayPal or Skrill will appear on the same day.

Again you will not be charged for making withdrawals via these methods.

32Red bonus offer

All eligible players who have signed up will be able to use their free bonus across 32Red’s casino games including online blackjack, roulette and slots. In order to claim the bonus, simply sign-up and select the bonus when prompted, as described above.

  1. Register your account via the homepage by clicking through on the promotion.
  2. You will be prompted to confirm which promotion you wish to use and claim the £10 Free Bonus option
  3. Your account balance should update with £10 being visible in the top-right of the screen. When you hover over the balance, it should show £10 as the balance next to the ‘Bonus’ amount.
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32Red – Free Bonus Balance

Bonus terms & conditions

In order to be eligible for the £10 free bonus offer, customers need to be aware of the terms and conditions for the promotion. Please review the main points below;

  • You cannot withdraw any of your Bonus Balance until the wagering requirements have been met – this is currently set at 50x meaning you effectively have to wager £500 (win or lose) before you can withdraw funds
  • Different games contribute a different amount to the wagering requirements. For a full view, please to review the percentage contributions per game.
  • Bonus expires after 7 days
  • You can only withdraw a maximum of £100 in winnings based on this bonus. Any additional amounts will be capped and not be withdrawable.
  • This promotion is strictly limited to one per player and one per household even if there is more than one computer retained at the address.

You can also view the full terms and conditions.

Additional bonuses

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32Red – Additional Bonus Offer

32Red have certainly been generous in handing out bonuses and they have an additional headline offer for new customers. Players can get a 150% bonus up to £150 on their first deposit. For the main terms, please read below;

  • Deposit a minimum of £10 on your new account. A £15 bonus will be awarded for every £10 deposited on your first purchase with the maximum bonus up to £150.
  • Only deposits made by players using a Debit Card qualify for this bonus. Deposits with any other method will not trigger the welcome bonus.
  • Current wagering requirements are 50x before bonus is withdrawable.
  • Different games contribute a different amount to the wagering requirements. For a full view, please visit to review the percentage contributions per game.
  • The bonus is to be used within 7 days of qualification.
  • While playing with this bonus, maximum stakes will apply. Any maximum stake will be automatically applied and visible within a player’s chosen game(s) during gameplay.

32Red games overview

Online Casino & Slots

There are currently over 550 casino and slot games combined featuring some of the most popular titles in the market. Fans of Slingo games are also well catered for with fan favourites such as Rainbow Riches, Monopoly and Deal or No Deal part of the roster. To keep things fresh, there are also various exclusives including The Cube, Tipping Point and Miami Glow which helps 32Red stand out in a crowded market.

Below is a list of some of the games you can expect to enjoy once you have joined online :

  • Mega Moolah
  • Age of Conquest
  • Immortal Romance
  • Thunderstruck 2
  • Deal or No Deal Slingo
  • Monopoly Slingo
  • Who Wants To Be A MIllionaire
  • 9 Pots of Gold
  • Game of Thrones

Live casino games

Experience the thrill of live casino with 32Red’s interactive offering where you will be welcomed by professional dealers to enhance your gaming experience. All the action will be live streamed to your desktop or mobile with an open invite to join any of the following live gaming options :

  • Live Blackjack
  • Live Roulette
  • Baccarat
  • Lightning Dice
  • Deal or No Deal
  • Super Sic Bo

We were impressed with the huge range of games on offer as well as the number of tables. The blackjack lobby had almost 60 live tables with players able to wager from a minimum 50p per hand through to £1,000 a pop! Some of the busiest tables had in excess of 300 players going at the same time, proving the popularity of their offering.

The ‘Game Shows’ tab was particularly fun with a live Deal or No Deal and Monopoly game underway, as well as a Football studio setup to play a game of highest card wins.

Gameplay experience

We decided to have a go on one of the games and live tables to assess the onsite experience. We initially opted for Mega Moolah and as mentioned previously, were glad to see that there was also an option for demo play.

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32Red – Jackpot Games

Once we chose our game, the initialisation process was extremely quick and the game loaded up within seconds. The gameplay was smooth with some background music added to enhance the experience. A slider to adjust our stakes proved quite handy as we were able to easily increase or decrease the amounts being wagered. There are various shortcut links on the page which give more information about the game as well as links to responsible gaming. Players can also top up their funds should they wish to do so without returning to the lobby area.

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32Red – Mega Moolah Slots

We were also eager to see how the live experience fared and opted to hit the live roulette tables to try our luck on a few spins of the wheel.

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32Red – Live Casino Lobby

We navigated to the live casino page and found all the live games bundled together which made it difficult to assess what the entire offering was. We picked the live roulette option and were launched straight into a table. This was a little fractured as a journey as first time visitors would expect to go through to a lobby page and be given a selection of dealers and games.

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32Red – Live Roulette Table

You can come out of this view and get to a live casino lobby page which has tabs for all the different games and allows you to select a table of your choice.

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32Red – Live Casino Lobby

There were many dealers available and the stakes for all the tables were low, ranging from 50p to £1 per spin. The game now was much more intuitive as the speed of each spin was good, allowing us enough time to make our selections and change our stakes if we wished. All the winners are displayed on screen after each round as well as a view on the results of the last 11 rounds. We enjoyed our experience as the balance after each round was updated almost immediately and we could look forward to the next phase. Some of the messaging from the other players was also visible on screen which added to the fun, with some engaging banter exchanged between the players and croupier.

Payout rates

All new players looking to make a decision on where they want to sign up should take the return to player (RTP) or pay out rates into consideration. This gives an overview of how much money a player is likely to receive back over an extended period of time, which in turn is an indicator of how fairly an operator is run. 32Red are transparent in their payout rates as they have a dedicated page outlining the RTP of all their games. On review, it seems as if players stand a good chance of gaining wins and that 32Red operate a fair system. They currently have a ‘Safe and Fair’ seal granted by eCogra, which is one of the leading regulatory bodies in addition to the gambling commissions. Such an accreditation indicates that 32Red’s operational systems are monitored and consistently adhere to the highest industry standards.

In fact we found various games that had exceptionally high RTP rates across Blackjack, Poker and Baccarat. Some of these were close to or higher than 99% and you can get a small glimpse of these below;

  • All Aces Poker – 99.92%
  • Atlantic City Blackjack – 99.65%
  • Baccarat – 98.99%
  • Blackjack Xchange – 99.68%
  • Bonus Deuces Wild Poker – 99.15%
  • Classic Blackjack – 99.91%
  • Vegas Downtown – 99.62%
  • Aces & Faces Poker – 99.62%

Safety & security

Online security has been a huge focus in recent times as keeping user data and personal information secure has become an ongoing priority for all operators. Thankfully, customers can look at the security certificates & regulatory bodies under which online casinos operate to gauge whether a provider is trustworthy and doing all they can to keep them safe.

32Red uses 128-bit SSL (Secure Socket Layer) Digital Encryption in order to protect all transactions over the internet, as used by major financial institutions. All card details are stored on a secure server and protected by the latest firewall systems.

The casino is also regulated by both the UK Gambling Commission and the Government of Gibraltar which will ensure operators are adhering to the highest industry and ethical standards.

Device options

The 32Red site is accessible on all devices including desktop, mobile and tablet. The mobile experience is certainly not compromised as everything is well laid out and the user-journey flows well. Game logos and images are fully legible, with the registration and deposit pages fully optimised.

Players can also download the app on both iOS and Android with many of their popular games available through this format. The design is user-friendly allowing users to find what they are looking for with ease and replicates much of the intuitive experience you get via the website. However, having gone through the reviews, there do seem to be some areas that have consistently proved troublesome. Players have complained about constantly having to log back in and at times the app not recognising passwords or applying bonuses. It may be worth continuing to use the web version whilst 32Red iron out these bugs moving forward.

Loyalty program

Everyone loves getting bonuses and as one of the leading online casinos, 32Red is more than happy to reward players for consistent play. From the second you register and start playing, you will begin to accumulate points which can be redeemed for casino chips. Players can progress through the tier system where the rewards get richer in the form of personalised promotions and enhanced bonuses. Those at the top end could be eligible for the Club Rouge tier which is by invitation only and is utopia for casino customers. Members have enjoyed VIP boxes at sporting events as well as fine dining and trips abroad.

Eligibility criteria for each tier is shown below with every 1,000 Red Rubies eligible for 10 casino chips.

32Red – Loyalty Program & Rewards

32Red contact & customer service

32Red operates a fantastic customer service department which is available in some form or another 7 days a week, 365 days a year. You can get in touch by phone, email, post and their excellent live chat facility online. Please find the details below;


Email Address

Phone Number
0808-180-3232

Live Chat
Live chat is also available for registered customers once they are logged in.

Registered Address
32Red Ltd
World Trade Center
4th Floor
Gibraltar
GX11 1AA


Software & game developers

The games lobby is exclusively powered by Microgaming who are one of the leading games providers in the market, with the slots tab offering games from NetEnt, IGT and other award-winning game suppliers. This certainly is an impressive portfolio and gives customers access to a huge range of games provided by the best operators in a slick and efficient lobby area.

Restricted countries

32Red currently has an extensive list of restricted countries from where it does not accept users. These are currently;

  • Afghanistan
  • Albania
  • Algeria
  • American Samoa
  • Angola
  • Austria
  • Australia
  • Bahamas
  • Belgium
  • Botswana
  • Brazil
  • Bulgaria
  • Cambodia
  • China
  • Christmas Island
  • Cocos (Keeling) Islands
  • Colombia
  • Congo
  • Costa Rica
  • Czech Republic
  • Denmark
  • Ecuador
  • Egypt
  • Eritrea
  • Estonia
  • Ethiopia
  • Faroe Islands
  • France and French Territories
  • Germany
  • Ghana
  • Greenland
  • Greece
  • Guadeloupe
  • Guam
  • Guinea-Bissau
  • Haiti
  • Hong Kong
  • Hungary
  • Iran
  • Iraq
  • Israel
  • Jordan
  • Kuwait
  • Libya
  • Martinique
  • Mexico
  • Moldova
  • Mongolia
  • Myanmar/Burma
  • Netherlands
  • North Korea
  • Pakistan
  • Panama
  • Philippines
  • Portugal
  • Polynesia
  • Puerto Rico
  • Reunion
  • Romania
  • Russia
  • Saint Martin
  • Samoa
  • Saudi Arabia
  • Serbia
  • Somalia
  • South Africa
  • South Sudan
  • Spain
  • Sri Lanka
  • Singapore
  • Slovenia
  • Switzerland
  • Sudan
  • Sweden
  • Syria
  • Trinidad & Tobago
  • Tunisia
  • Turkey
  • Turkmenistan
  • United States of America
  • US Minor Outlying Areas
  • US Virgin Islands
  • Uzbekistan
  • Venezuela
  • Yemen
  • Zimbabwe

10bet Verdict

On the whole, we are rating our 32Red experience as ‘Very Good’. This started with their no deposit offer which was easily redeemable once we progressed through the registration process. Those that want to invest more up front can do so as there is an additional offer allowing new players to get a 150% bonus up to £150. Immediately the perceived value of 32Red was high and this only grows as you navigate through the site and play.

We found there to be a huge variety of games across all casino and slot games with numerous options to play different versions of each game. The initialisation of the games was quick and players can easily navigate between tabs in order to find their game of choice. This slickness transferred well on mobile although there have been negative reviews regarding the app. As mentioned beforehand, it may be prudent to stick with the web versions until 32Red can iron out some of these bugs.

However a big plus, should you have any issues, is the excellent customer service 32Red are renowned for. There are multiple ways to get in touch with support available 7 days a week, 365 days a year. Even some of the leading operators cannot boast this, which should give players a high level of comfort when proceeding with 32Red.

With a lobby full of exciting games and a slick interface, we fully understand why 32Red has consistently won awards and accolades Players of all types will find something to keep them engaged with a huge variety of slots, casino and live table games. Most of these allow demo plays before committing to cash games so you can really get to grips with the game(s) of your choice

With all the key areas covered, we highly recommend 32Red and are confident that once you get playing, you will rack up those loyalty points and enjoy even more perks with a provider who puts the customer first.

Your questions answered

Is 32Red safe or is the site a scam?
32Red is a fully legitimate site and has been in operation since 2002. It holds valid licences from the United Kingdom Gambling Commission and the Government of Gibraltar. Players can rest assured that the company is held to the highest industry standards. 32Red also enjoys a ‘Safe and Fair’ seal from the independent body eCogra. Online, the website uses 128-bit SSL (Secure Socket Layer) Digital Encryption in order to protect all transactions over the Internet, as used by major financial institutions. All card details are stored on a secure server, protected by the latest firewall systems.
How long does a withdrawal with 32Red take?
This will depend on your chosen withdrawal method. If you request a card withdrawal or bank transfer, this can take between 3-5 working days. However requests to e-wallets such as PayPal are processed and usually delivered on the same day.
How to get a free bonus on 32Red?
32Red are constantly releasing new offers and promotions to customers to reward them for their play online. The current offer allows customers to retrieve a £10 no deposit bonus, allowing you to start playing without risking your own money. There is also a second headline offer allowing players to get a 150% bonus up to £150.
Do 32Red have a loyalty scheme?
Yes. 32Red has a dedicated section for The Red Ruby Rewards program where players can receive rewards based on the amount they play. There are varying levels of benefits based on your tier, with more perks being made available as you progress through the levels to Bronze, Silver, Gold, Platinum and Club Rouge (invitation only).
How many games are there on 32Red?
Currently there is in excess of 700 games on 32Red across casino, slots, live dealer tables and jackpots.
What Currencies Can I Deposit In?
Depending on your deposit method, there are up to 9 currencies you can deposit in. Debit cards offered the most flexibility allowing players to deposit in Pounds Sterling (GBP), US Dollars (USD), Euros, Canadian Dollars (CAD), Australian Dollars (AUD), Norweigan Krone (NOK), Russian Ruble (RUB), Swiss Francs (CHF) and Japanese Yen (JPY).
Which Languages Is 32Red Available In?
Currently, the 32Red website supports English and Japanese.