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Starter Bonus 200% Up To €250
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7786 Reviews
10/10

Our Score

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  • Website is easy to navigate
  • Excellent customer service
  • Mobile app for iOS and Android

Our Score: 10/10

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18+, New Customers Only, T&C Apply

18+, New Customers Only, T&C Apply

3 Reasons to Play

  • 9,000+ live events each month
  • Excellent bonuses
  • Odds on most sporting events
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Starter Bonus 200% Up To €250
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18+, New Customers Only, T&C Apply

Brand Name
NEO.bet
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Reviewed by: Bailey Chapman

NEO.bet Sport Review – Everything You Need To Know

NEO.bet is a relatively new bookmaker, having only started in 2018. It was established by a team of people with many years of combined experience within the sports betting industry. The company is German but has its headquarters based in Malta. The German and Austrian markets were the primary focus when the sportsbook launched. The Netherlands and Canada are two other markets which the company has later started expanded into, effectively reaching many online bettors worldwide. The bookmaker is owned and operated by Greenvest Betting.

Sports library

The full range of sports which you can bet on is accessible in the top left-hand corner of NEO.bet. They are displayed along the top of the screen in order of popularity, starting with football. Other sports on the list include tennis, handball, badminton, table tennis, ice hockey and MMA. There is also the possibility to bet on esports events such as LOL and DOTA 2 tournaments. You can choose to display all events or filter them so that only those starting in the next 3, 24 or 48 hours are displayed. There is also a calendar which you can use to look at upcoming events each day for the next week and beyond.

If you click on ‘live bets’ at the top left of the homepage, you’ll be able to see events which are in-play that you can bet on. You can choose to see all current events or those which start in the next 3 or 24 hours.

Sportsbook bonuses

There are two different welcome bonuses available at NEO.bet. The first is called a Starter Bonus, it applies to small initial deposits and offers a 200% first deposit bonus. This will see your initial deposit trebled. The bonus money must be staked five times on selections with odds of greater than 1.50 (1/2) before a withdrawal can be granted.

The second and separate welcome bonus is the Pro Bonus and is for heavy hitters and offers 100% on your first deposit. This applies to larger deposit amounts than the Starter Bonus. The same conditions apply with this welcome bonus: the amount must be staked five times and each selection must have odds of 1.50 (1/2) or more.

Both welcome bonuses must be redeemed and played through within 100 days of registration. Unlike other betting sites which do not accept first deposits made via Skrill or Neteller, NEO.bet accepts these methods for players’ first deposits.

Sportsbook promotions and offers

Established players can also enjoy bonuses with NEO.bet. One promotion which is long-running and available to all is the Bonus Chips offer. This is effectively a loyalty programme and chips are earned whenever you bet. Advantages include 4x Bonus Chips on losing bets, and the fact that they can be exchanged for deposit bonuses and other great offers. In order to qualify for Bonus Chips, your selection must have odds of 1.15 (3/20) or more.

Mobile sportsbook

If you use a mobile device, there are two options when playing at NEO.bet sportsbook. You can access the site from your mobile browser in exactly the same way as on a desktop device or you can download the custom-made mobile app. The app can be downloaded from most sites where you usually get your apps. It’s free and offers full access to all markets, including in-play betting. There are two versions available: one for iOS devices and one for Android devices. If your smartphone or tablet uses any other operating system, there is unfortunately no app available.

Making a deposit or withdrawal

NEO.bet allows you to make deposits using credit or debit cards, bank transfer, Neteller, Skrill, Paysafecard, Trustly, and NEOcoin. The minimum deposit amount is 10€. The same methods are permitted for withdrawals. Two free withdrawals can be made each week (Monday – Sunday), but any additional withdrawals within that period will incur a 5€ fee. The minimum withdrawal amount required is 10€ and no more than 100000€ can be withdrawn per year.

A withdrawal request is generally approved within 24 hours of submission. Once approved, there is an additional 3-5 working days wait for payments going into a debit or credit card. However, payments to e-wallets such as Neteller or Skrill only take between a few minutes to 2 hours to complete.

Safety and reliability

NEO.bet keeps players’ data safe and ensures 100% secure transactions by using SSL encryption technology. Age verification checks are performed to ensure all players are over 18 years of age and responsible gambling is promoted. NEO.bet is licensed and regulated by the Malta Gaming Authority. This bookmaker is one of the most secure betting brands in the industry as it is both PCI DSS compliant and TÜV certified. It also encourages safe and responsible gambling.

Customer support

NEO.bet’s customer service team is available from 10 AM – 11 PM (CET) every day of the week. They can be contacted via live chat, email or telephone. If you choose to contact the bookmaker via telephone, you can take advantage of their callback service rather than wait on hold as this allows you to choose a convenient time to receive a call. Live chat is the most effective method as it is by far the quickest – all queries are generally dealt with in under 5 minutes. There is also a comprehensive FAQ section on the site, should you encounter a problem outside of customer support’s hours of operation.

Verdict

NEO.bet might be a new bookmaker, but that doesn’t mean it’s inexperienced. The team behind it all have several years of industry experience and this is quite apparent when you use this bookmaker. The site is well-presented, visually professional and is easy to use. There are odds on most events and the bonus policy is very generous. In short, this bookmaker is highly recommended for German and Austrian players.

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Your questions answered

Is in-running betting offered?
Yes. There are more than 9,000 live events each month.
What NEO.bet bonuses are available?
There are great bonuses for new players and there is a loyalty programme for established players.
Does NEO.bet have a casino?
No. Only sports betting and esports are available.