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  • Over a dozen gaming suppliers
  • Mobile casino

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Bericht von: Ellis Hart

LeoVegas Review – Everything You Need To Know

LeoVegas casino is a site which welcomes all players to enjoy the best online casino games on the market. Their introduction on the site homepage refers to visitors as lions and lionesses, and they call their site the lion’s den. There are online slots, live casino games and classic casino options from some of the best software providers. These include NetEnt and Microgaming, veterans in the industry.

This brand entered the market back in 2012 and has managed to rack up an enviable collection of iGaming awards. For example, they have been EGR’s Operator of the Year and Gaming Awards’ top performer of 2016.

Games library

LeoVegas recognises the importance of a well-stocked games library, which is why their collection is top notch. The site has been built using HTML, so it will work on all devices. This means that you can load up the games library regardless of whether you’re on desktop or mobile.

The gaming library is divided into multiple sections. You can filter according to top games, newest games, must fall jackpots, slots, jackpots, table games and instant win. When you’re on one of these filters you will immediately know how many games are available. For example, there are 40 games in the jackpot category on desktop at the time of writing.

You’ll find all the classic table games you’d expect to see at any decent casino site, such as blackjack, roulette, dream catcher, Texas Hold’em, joker poker and more. There are also multiple varieties of game thanks to LeoVegas teaming up with plenty of suppliers, including BluePrint, NextGen, IGT, Bally, Yggdrasil, Evolution Gaming, Cryptologic, Quickspin and Play’n’GO. This means that you can play realistic blackjack, realistic roulette, Dr Fortuno blackjack, lightning roulette, multihued blackjack, keybet roulette, 3 card Hold’em, lucky lucky blackjack, European roulette, French roulette, American roulette and many more varieties.

Casino bonuses

There are three kinds of welcome bonus with Leovegas. Firstly, there’s the casino welcome bonus offer, which is a no deposit sign up bonus. Players will get 20 free spins simply for registering a new account. These are eligible for the Book of Dead slot and need to be claimed on the My Offers page within 14 days of creating a new membership registration. Players should be aware that there is a 35x wagering requirement, and these spins will expire 7 days after they have been activated.

The other portion of the welcome bonus is a deposit bonus, where players will receive a match up bonus. Deposits of £10, £20, £50 or £100 are matched with an offer of the same value, which must be used within 14 days of being activated. The wagering requirements are 35x, and a number of bonus spins for the Book of Dead slot are awarded depending on the amount you have deposited. These expire three days from the point of activation.

If you prefer to play live casino games, you can make use of the live casino welcome bonus offer. With this bonus, deposits of £10, £50 or £100 are matched with a bonus offer which is identical to this value. The offer expires 14 days after it has been activated. As a side note, the wagering requirements are 75x, and players have 30 days to meet this requirement to have this offer credited to their accounts in cash.

Finally, there is a sport welcome bonus offer, where a 100% profit boost is provided after joining this section of the site.

Casino promotions and offers

The other promotions and offers on LeoVegas will change depending on when you’re accessing the site. This casino brand likes to keep things fresh by changing their selection on a regular basis. Players can usually enjoy promotions where they embark on themed missions to convert points earned into lucrative prices. There will also be reload bonuses and free bets as part of the sportsbook section of the site. As with the welcome offers, bonus funds received through any promotion or offer is generally subject to the 35x wagering requirements. That said, players at LeoVegas tend to receive 100% credit for their slot bets.

Promotions on the site will be eligible for multiple game categories, so you will find your fix for your game of choice at some point, whether it’s blackjack, slots or roulette. They can vary from live casino promotions or slot promotions to holiday competitions, cash giveaways, profit boosts on the sportsbook or free bets for this section. There are also often seasonal promotions in place, so it’s a good idea to check this section of the site during Christmas, summer, Halloween, Easter and so on.

There have been reports of a VIP club at LeoVegas, with seven different levels and a bet for points system. As with most VIP clubs, the prizes and cash bonuses increase along with the level you reach. There are other perks to being in this category of player on the site, such as having a dedicated account manager, receiving birthday presents and being included in invitations to exclusive events.

Mobile casino

LeoVegas reportedly refers to itself as the king of mobile, and their strategy of releasing a mobile site before going to desktop means they know what they’re doing in this regard. Loading up the mobile site provides players with over 300 games, and the mobile interface is both user friendly and intuitive as it has been designed as the first destination for casino players. Furthermore, there are casino apps for LeoVegas available for download on iOS and Android devices, making navigation even more simple as scrolling and clicking can be exchanged for swiping and tapping instead. This option is recommended for those who tend to spend more time gaming on the go, as it will provide a more convenient experience for gameplay.

There are benefits to downloading the mobile app instead of using the mobile site. For example, there are over 500 casino games available on the app, and live dealer games can be played. It doesn’t matter whether you have an iOS or Android version of the app, as both are identical when it comes to their size, setup and various functions on offer.

Making a deposit or withdrawal

The deposit and withdrawal methods available at LeoVegas are Visa, MasterCard, PayPal, Neteller, Skrill, Ukash, paysafecard, wire transfer and pay by phone. Moving money into your account is instant and doesn’t come with any charges. As LeoVegas has partnerships with all of the major payment processors, players can add figures ranging up to £10,000 per week to their accounts without encountering any issues. If players strike lucky and gain decent levels of winnings from their gameplay, they can make use of Trustly to initiate bank transfers for amounts ranging between £20 and £10,000 each week.

Safety and reliability

LeoVegas has a number of measures in place to ensure it is a safe and trustworthy destination for players. For example, the site is backed by multiple licensing bodies. These include the UK Gambling Commission, the Malta Gaming Authority and the Danish Gambling Authority. To maintain these licenses, LeoVegas must comply with various requirements, including ensuring that their games are safe and fair, with a regulated RTP (or return to player). Furthermore, any issues can be resolved through a third party thanks to these licenses. Checking that a site is licensed by a reputable authority should be the first consideration for any new casino player, or a punter choosing a new site to play on.

Site security is at the top of the list of concerns for LeoVegas. There are multiple reports online of people having their accounts temporarily locked after they request withdrawals of large amounts of money. This is so that the site can carry out security checks for the customers’ safety. Furthermore, the site uses SSL security encryption to maintain the safety of customer details such as personal information and bank data. This level of encryption is the same as that used by banks, so customers can be sure their information is being securely stored and communicated to avoid being passed on to malicious third parties or hackers.

LeoVegas uses a number of resources to ensure that customer information is verified before an account is deemed eligible for playing games on the site. For example, the electoral roll is made use of to ensure the name, date of birth and address provided in account registration are both true and correct. If any details are found to be inaccurate or not matching existing databases, the customer account is automatically locked and they will need to send documentation to verify their account details. LeoVegas will send an email detailing the documents required in such a circumstance. It will usually be in the form of a photo ID and/or proof of address. Once your identity has been verified, you will receive another email from LeoVegas to let you know.

Customer support

As a first port of call, there is an email address which the site claims is available on a 24/7 basis, saying they are always available to help their customers. Alternatively, there is a UK based 0808 number available if you want to speak to an advisor in real time.

If you want to try and find an answer to your issue without seeking customer support, there is a help centre available with a search bar to speed up your information retrieval. There are many sections to browse through, such as game rules, account verification, data protection, mobile, live casino, withdrawals, bonuses, deposits, account and safer gambling.

If the help centre doesn’t assist you with your issue, you can click on the orange Contact Us button. This will take you to either an option for live chat or a search bar to find relevant articles pertaining to your problem.

Verdict

LeoVegas is a safe and trustworthy site with an enviable library of games and a decent selection of bonuses to boost gameplay. By selecting either the general welcome bonus, live casino bonus or sportsbook bonus, players have the freedom to choose a route most convenient for their individual gameplay style.

The number of games in the library is top notch, as the site is partnered with several reputable software providers. This means that customers will find multiple variations of their favourite game and be spoilt for choice. The live dealer section is also well stocked and even available on mobile.

When it comes to mobile, the ability to choose between a mobile site and an app is rarely seen, as many others on the market will either have one or the other. Another unique selling point for LeoVegas is the fact they were mobile first, so if you want to play on the go then LeoVegas is a top choice. With over 300 games on the mobile site and over 500 on the app, there is no shortage of options to choose from.

LeoVegas stands out in terms of security and trustworthiness by being registered with multiple regulatory bodies. This means that players have the ultimate peace of mind when it comes to compliance and conflict resolution. Furthermore, the account verification system is both safe and secure, allowing for no instances of identity fraud to take place. Overall, LeoVegas is a solid choice for any kind of casino player.

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Your questions answered

How many games are available in the mobile casino?
There are 300+ games available at LeoVegas mobile casino.
Does LeoVegas offer a VIP Club?
Yes. LeoVegas has a points-based VIP Club with seven tiers of benefits and prizes.
What devices can I use to download the casino app?
The casino app is available to download on iOS and Android devices.